FREQUENTLY ASKED QUESTIONS
How We Support Your Well-being
Our clinicians are Independent Nurse Practitioners who engage Clarity Health to assist with practice management (i.e. scheduling and billing services).
Each nurse practitioner is responsible for the medical decision making in their practice along with decisions regarding all aspects of care.
Clinic & Policies
How do I schedule an initial consultation?
You can easily book your discovery call through our online portal or by calling our office directly. We request a brief initial discovery call to ensure our integrative approach aligns with your specific needs and goals.
Do you accept insurance?
We are an out-of-network provider for many companies and states and some services are not a covered service through insurance. If we do not work with your insurance company directly, we will provide a detailed superbill that you may submit to your carrier for potential reimbursement through your out-of-network.
Currently in-network with: Aetna, BCBS./Regence/Premera, Cigna, First Choice, Moda, Providence, Pacific Source, Samaritan, United Health.
What is your cancellation policy?
We require at least 48 hours' notice for cancellations or rescheduling. This allows us to offer the appointment time to other clients. Late cancellations or missed appointments are subject to the full session fee.
Is my session physical or virtual?
We provide secure tele-health appointments primarily but offer (and may require) in-person appointments periodically to residents in Oregon, Washington or Colorado. We accommodate the demanding schedules of modern professionals.
What ages do you treat?
We generally see those who are 16-60. However, we do occasionally see younger adolescents and children for detailed nutrition and health consultation only (no medication management). Providers vary in the ages they care for with some seeing younger patients. Please reach out if you need care and we will verify if we have a provider available!
What is Integrative Psychiatry?
Integrative psychiatry is a holistic approach that blends traditional clinical therapies such as medication with nutrition, gentics, somatic awareness, and lifestyle medicine. It is designed to address the complex needs of high-performing individuals by treating the person as a whole, rather than focusing solely on isolated symptoms. It uses nutraceuticals (supplements) alongside a root cause approach to discover the ideal path for healing.
How is a Consultation Session structured?
Our consultation for professionals is structured to foster lifestyle clarity. This often looks like a single visit for a second opinion. We may work on a nutrition plan, evaluate your current medication, talk through exercise optimization, or do a deep dive into your supplement regimen. Patients use our consultation sessions to talk through health related questions that wellness visits do not have time to address. These may be one time consultations or a few times a year to support the work you are doing with your primary clinicians. These sessions are often not covered by insurance.
Do you provide nutritional health protocols?
Yes. As part of our integrative care, we offer nutritional guidance specifically focused on brain health and neuro-optimization. This includes understanding the gut-brain axis and how dietary choices influence mood, focus, and overall vitality.
Are your services available remotely?
We provide both in-person consultations in our Portland and Seattle offices alongside high-quality tele-health sessions. This flexibility is designed to support our global clients and busy professionals who require consistent care despite frequent travel or demanding schedules.
Our Services
Services We Do Not Provide
What conditions are not appropriate for this practice?
Please be aware that we do not provide care for certain issues are beyond what we believe we can safely care for in our practice. Some examples include schizophrenia, psychosis, bipolar I, suicidal ideation, recent hospitalization or discharge, some eating disorders, substance use or substance use disorder (alcohol, cannabis, other). This list is not exhaustive and our providers have the motto "refer early, refer often." This means we will refer early to a higher or different level or type of care if we believe it is in your best interest. This may happen at any point along your care journey and is always with your best interest at heart.
We do not offer FMLA, short-term or long-term disability assessments or endorsements, for new patients (less than 6-12 months).
Court-mandated psychiatric evaluations or forensic reports on your mental status or return to work evaluations
- Neuropsychological testing
- Legal advice or legal consultation
- Legal forms to endorse an emotional support animal or service animal
After hours or emergency care
We do not provide after hours or emergency services. Please call 911 or seek ER care for emergencies. You may also reach out to your PCP's after hours care line.
National Suicide Prevention Hotline (Veteran's Press 1): 800-273-8255
Text HOME to 741741
Text or call 988
What if I need emergency care?
Please go to your local emergency department or call 911
Crisis Services in Oregon:
Unity: https://www.unityhealthcenter.org/
Cascadia Behavioral Healthcare (substance tx): https://cascadiabhc.org/services/crisis-intervention/
Crisis Services in Colorado:
Walk-in Crisis Center Denver, https://www.wellpower.org/
Walk-in Crisis Center Colorado Springs, Diversus, https://diversushealth.org/locations/lighthouse-acute-services-and-walk-in-center/
King County
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Crisis Connections (call the 24-Hr Crisis Line at 866-427-4747)
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King County Crisis Line (Call or text 9-8-8)